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Terms and Conditions

 

Your right to tandem skydive is conditional on signing our Acknowledgement of Risk form which will be presented and explained to you just before your skydive.

 

A booking online or via telephone is considered firm and we will take full payment from your credit card when the booking is made. If you cancel within 24 hours of your skydive you will be fully refunded. If the weather conditions on the day are not suitable for skydiving you will be offered an alternative day or you will be fully refunded. If you cancel less than 24 hours before your skydive or do not turn up you WILL NOT be refunded.

 

Gift Vouchers are only valid for one year from date of issue. Vouchers are Non Refundable and Non Transferable.

 

All prices are in New Zealand Dollars and inclusive of 12.5% GST (Goods and Service Tax). We do not accept payment in any other currency. Your card issuer may apply charges for converting currency. These charges are applied by your card issuer, we accept no responsibility for these.

We reserve the right to change our prices. We will not change the price of a Skydive or Dropshop order you have already made without prior notification. This may only happen in the unlikely event that a typing error has occurred and the price has been displayed incorrectly. In this instance, we reserve the right to withdraw your order and offer at the correct price. Any unlikely occurrences will be dealt with at our discretion.

 

We accept Visa and Mastercard. To pay by Credit Card select the card type and fill in your card details; Card Number, Card Expiry Date, and Card Holders Full Name. By giving us your Credit Card details you agree for us to take full payment from your credit card.

 

Shopping with us online is safe. We use secure 128 bit SSL (Secure Socket Layer) technology that encrypts your personal information and Credit Card details whilst in transit to prevent breaches of security. Credit Card issuers usually cover their customers against fraud for online transactions. Check with your card issuer for details.

 

Your goods will be delivered within New Zealand at a cost of NZD $10.00 and overseas at a cost of $20.00. Your order will be dispatched within 2 working days of your order. We aim to get your goods to you within 7 working days of your order within New Zealand and within 14 days for overseas orders. We cannot be responsible for the New Zealand Postal service.

 

If you are dissatisfied with your order for any reason we will be happy to give you a full refund if you return the goods undamaged to us within 14 days. Please notify us by email skydive@lakewanaka.co.nz giving the reason why you are dissatisfied with the goods, before you return them. Goods returned without prior notification will not be accepted.

 

This contract is deemed to be made in New Zealand and the law of New Zealand , and of no other country, will apply to all issues relating to the contract or arising out of the contract.

 

Any personal information supplied to us will only be used to process your order. We do not share your information with any third parties. Your details are stored on our secure server and encrypted whilst in transit. Whilst our system is secure, we cannot offer a 100% guarantee of security on any information that you submit. This is due to the nature of technology and its associated risks. The information that you submit is therefore done so at your own risk.

By subscribing to our Skydive News or any other promotion you are giving us your permission to send you product details and special offers. You may unsubscribe to our news service at any time by clicking on the unsubscribe link in the email.

We respect your privacy and will do everything that we can to protect it.

 

Dave & Jools Hall
Skydive Lake Wanaka Limited
P.O Box 322
Wanaka
New Zealand

FREEPHONE 0800 786 877 (Within NZ only)
Telephone: 03 443 7207
Mobile: 0274 796 877
E-Mail: skydive@lakewanaka.co.nz
Website: www.skydivenz.com

 


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